You have 48-hours from receiving your order to report any missing items or physical damage. Please test all your products to make sure they are functioning correctly as soon as possible.
We have a 5-day return policy, returns of product must be defective and the refund will be issued in the form of a store credit.
Airguns: We will allow a return of any defective airgun for a store credit refund up to 5-days of delivery. After the 5-day window refunds are still possible, but will require a restocking fee.
If a refund is requested with the gun being in working condition a minimum 25% restocking fee will be assessed and charged.
TalonTunes LLC will closely inspect any defective guns that are returned. In the case of customer tampering, incorrect tuning or use we reserve the right to withhold a percentage of the refund.
Restocking Fee: Items that are returned for reasons outside of defectiveness will be subject to at least a 25% restocking fee. This amount may be higher upon evaluation of the situation.